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Safari consultant

Cape Town, Western Cape

R 300000 ZA Per annum

Safari Consultant

Media/Marketing/Sales Cape Town - Western Cape

ENVIRONMENT:

UTILISE your sales charm and first-hand knowledge of African destinations as you provide exceptional customer services to clients as the next Safari Consultant sought by a dynamic Travel Tech company in Durbanville. Working alongside an energetic and enthusiastic group of people, youll help create everlasting memories for clients offering luxury, tailor-made safaris as they experience travel in the amazing continent of Africa. The ideal candidate will have a proven track record of achieving monthly targets and conversion rates, achieving high service levels, and acquiring and maintaining client and supplier relationships. Youll also require a tertiary qualification in Travel and Tourism with 5+ years work experience in the Tourism industry specifically selling African safaris & experience in a sales environment dealing with direct consumers. You must have solid knowledge of various software systems - Tourplan, CRM, Google workspace with strong knowledge of African destinations, logistics and properties.

DUTIES:

Manage the entire client interaction from enquiry to post-travel.

Share your first-hand knowledge of African destinations with potential clients.

Prepare exceptional quotations and itineraries matching clients expectations and budget.

Manage the entire booking process with a high level of attention to detail.

Invoice and collect client payments.

Ensure all travel documents are accurate and of the highest standard.

Provide top-level customer support at all stages - before, during and after travel.

Meet all monthly sales targets.

Go the extra mile to ensure exceptional customer service and a wow factor to all clients.

Manage all internal systems and procedures efficiently and effectively.

REQUIREMENTS:

Qualifications

Tertiary qualification in Travel and Tourism.

Experience/Skills

5+ Years experience in the Tourism industry specifically selling African safaris.

5+ Years experience in a sales environment dealing with direct consumers.

Knowledge of various software systems - Tourplan, CRM, Google workspace.

Strong knowledge of African destinations, logistics and properties.

Driven sales and customer service skills.

ATTRIBUTES:

Excellent written and verbal communication skills.

Superior interpersonal and organisation skills.

Ability to meet deadlines, accept challenges and work under pressure.

Capable of self-management and self-actualization.

Highly flexible with ability to work in a fast-paced and dynamic environment.

Diligent, high degree of perseverance and attention to detail.

Strong problem-solving skills.

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