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Parvana
Cape Town, Western Cape
Send an email about this job to a friend or to yourself. Our client, with 15+ years of experience, maintains a startup's energy. They prioritise client and staff relationships, fostering innovation and collaboration in an Agile environment. As a Microsoft-aligned organisation with proven Azure capabilities, they offer flexibility and remote work op
Job Source: Parvana3 Media Web Solutions, Inc
Cape Town, Western Cape
Note: By applying to this position your application is automatically submitted to the following locations: Cape Town, ZA At 2 U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of ed X,
Job Source: 3 Media Web Solutions, IncBlack Swan Data Ltd
Cape Town, Western Cape
Black Swan Data is a leading provider of data, software and consulting services for the consumer goods industry. Our technology uses AI and social data to power the insight and innovation capabilities of brands like Pepsi Co, Kraft Heinz and Heineken. We are a values-driven company that is committed to our people’s wellbeing and growth. We believe
Job Source: Black Swan Data LtdElectrum
Cape Town, Western Cape
Electrum is an exciting B2 B tech company. We partner with some of South Africa’s biggest household names, enabling them to open up their customers’ access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference. We hire the best of the best a
Job Source: ElectrumRoomraccoon
Cape Town, Western Cape
About the role: You will be responsible for helping our existing customers in the English market to leverage the full power of Room Raccoon by upselling a range of upgrades. These upgrades range from our own premium services including automated customer upselling and entry-level revenue management to integrations with an extensive marketplace of co
Job Source: RoomraccoonNielseniq
Cape Town, Western Cape
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with Gf K, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—de
Job Source: NielseniqStartup.jobs - Jobboard
Cape Town, Western Cape
At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading Saa S platform for bu
Job Source: Startup.jobs - JobboardNielseniq
Cape Town, Western Cape
Company Description NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with Gf K, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive
Job Source: Nielseniq, Wes-kaap
R 400000 ZA Per annum
Join our clients global Revtech company and shape the future of Revenue Optimisation!About the role: As a customer Success Manager, you will be the key link between clients and the internal team. This role involves understanding client needs, developing and facilitating the effective implementation of digital strategies, and leveraging our clients Marketing Technology to drive successful campaigns. You will be responsible for improving clients' Return on Ad Spend and Return on Investment. Key Responsibilities Build and maintain client relationships, fostering collaboration for flawless execution of plans. Understand client needs, objectives, and challenges, tailoring solutions to meet their specific requirements. Develop and implement strategic media plans based on client direction and media research. Synthesize information to guide campaign development and execution. Conduct audience research, analyze data, and utilize various technologies for optimal communication and campaign performance. Manage smooth onboarding of new clients, ensuring understanding of products and services. Oversee a portfolio of clients, ensuring their satisfaction and retention. Innovate and recommend media solutions to ensure client satisfaction and results. Analyze, understand, and interpret data to inform campaigns and draw decisive action points. Collaborate cross-functionally within the company for seamless support. Demonstrate expertise in the media landscape, producing sound strategies and proactive proposals. Resolve client issues swiftly and maintain rapport with internal and external teams. Requirements3+ years of experience in client relationship management, digital marketing, or a similar role. Exceptional written and verbal communication skills in English. Strong relationship-building abilities with internal and external stakeholders. Analytical mindset, attention to detail, and understanding of business processes and client needs. Comprehensive understanding of the customer journey, CRM systems, Google Analytics, Tag Manager, and Meta Business Suite. Proficient in leveraging analytics tools for audience segmentation, targeting, and A/B testing methodologies. Demonstrated expertise in optimizing paid media campaigns and managing budgets to maximize ROI. Skilled in data visualization, statistical analysis, and developing integrated marketing strategies. Experience in conducting competitive analysis and staying up-to-date with industry trends. Ability to manage multiple campaigns simultaneously in a fast-paced environment. Preferred Skills Experience or knowledge in marketing. Ability to apply an omnichannel mindset and integrate with client processes. Proficiency in creating and interpreting dashboards and reports. Knowledge of marketing automation platforms and integration within broader marketing campaigns. Proven ability to develop post-campaign analysis reports and monitor ROAS. Strong problem-solving skills and a proactive approach to client management. Work Environment and Conditions Office-based role. Fast-paced environment requiring the ability to manage multiple campaigns and meet deadlines. Salary: Market related, Based on experience.
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Customer success manager jobs in , Wes-kaap
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