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Believe Resourcing
, Wes-kaap
Join our clients global Revtech company and shape the future of Revenue Optimisation!About the role: As a customer Success Manager, you will be the key link between clients and the internal team. This role involves understanding client needs, developing and facilitating the effective implementation of digital strategies, and leveraging our clients
Job Source: Believe Resourcing3 Media Web Solutions, Inc
Cape Town, Western Cape
Note: By applying to this position your application is automatically submitted to the following locations: Cape Town, ZA At 2 U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of ed X,
Job Source: 3 Media Web Solutions, IncBlack Swan Data Ltd
Cape Town, Western Cape
Black Swan Data is a leading provider of data, software and consulting services for the consumer goods industry. Our technology uses AI and social data to power the insight and innovation capabilities of brands like Pepsi Co, Kraft Heinz and Heineken. We are a values-driven company that is committed to our people’s wellbeing and growth. We believe
Job Source: Black Swan Data LtdElectrum
Cape Town, Western Cape
Electrum is an exciting B2 B tech company. We partner with some of South Africa’s biggest household names, enabling them to open up their customers’ access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference. We hire the best of the best a
Job Source: ElectrumNielseniq
Cape Town, Western Cape
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with Gf K, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—de
Job Source: NielseniqStartup.jobs - Jobboard
Cape Town, Western Cape
At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading Saa S platform for bu
Job Source: Startup.jobs - JobboardNielseniq
Cape Town, Western Cape
Company Description NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with Gf K, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive
Job Source: NielseniqDlocal Corp
Cape Town, Western Cape
Why you should join d Local?d Local enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to ma
Job Source: Dlocal CorpCape Town, Western Cape
R 400000 ZA Per annum
Send an email about this job to a friend or to yourself. Our client, with 15+ years of experience, maintains a startup's energy. They prioritise client and staff relationships, fostering innovation and collaboration in an Agile environment. As a Microsoft-aligned organisation with proven Azure capabilities, they offer flexibility and remote work options, as well as generous leave policies. Growth and learning is encouraged which ensure both personal and professional development. What you will be doing: Foster strong client relationships from start to finish, serving as their go-to person. Navigate client accounts with ease, smoothing out any bumps and ensuring smooth transitions. Swiftly handles escalations, working closely with our tech team to keep things running smoothly. Keep a finger on the pulse of client satisfaction, celebrating wins and tackling challenges head-on. Guide clients toward optimal solutions, ensuring their needs are met and expectations exceeded. Empower clients with knowledge and opportunities, sharing insights and sparking new possibilities. Collaborate closely with teams to evolve our services, always aiming for better client experiences. What you need: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. Strong technical proficiency, especially in IT support, cybersecurity, and Microsoft cloud services. Excellent communication skills for effective client and team rapport. Strategic thinker translating business needs into retention strategies. Efficient time management and ability to work independently or in teams. Results-oriented, focused on delivering value and meeting commitments. Accountable for managing multiple projects and ensuring client satisfaction. Committed to our mission of making a positive impact in people's lives. Location/s: Can be based in either Cape Town or Johannesburg Job ID: J104461 PS Even if you feel you don't have all the skills listed or if this spec isn't what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you. For a more comprehensive and updated list of opportunities that we have on offer, do visit our website - www.parvana.co.uk 3 people have applied for this job. 125 people have viewed this job.
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Customer success manager jobs in Cape Town, Western Cape
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