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Rory Mackie & Associates
Cape Town
Overview: Our client, a well-established asset management company, is looking for a Team Leader to join their dynamic and growing LISP, within the Retail Operations Team. You will be responsible for the leadership of a diverse group of consultants as well as manage the daily operational requirements/processes in alignment with the value structures
Job Source: Rory Mackie & AssociatesNacosa
, Wes-kaap
Please complete the following details to continue Do you have a valid SA drivers licence ? What is your highest qualification? Do you have your own transport? How many years working experience in a Non-Profit Sector or related, such as Health Care do you have? Have you previously worked for NACOSA or any of NACOSA's Sub Partners before? If ye
Job Source: NacosaLufthansa Group
Cape Town, Western Cape
Managing the day to day IT operation 24/7, ensuring Client SLA’s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Tasks Keeping the fault/request queue below the set maximum target and be a role model and set an example for Lufthansa In Touch’s desired stand
Job Source: Lufthansa GroupDatafin
Cape Town, Western Cape
IT Team Leader IT - Software Development ~ IT - Infrastructure ~ IT - Manager Cape Town - Western Cape ENVIRONMENT: A dynamic Consultancy in Cape Town seeks the strong leadership of a highly driven IT Team Leader with the ability to analyse problems, identify alternative solutions, and implement recommendations in support of company goals. Your c
Job Source: DatafinFempower
Cape Town
Purpose of the role Managing the day to day IT operation 24/7, ensuring Client SLA’s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation'
Job Source: FempowerManpowergroup Sa
Cape Town, Western Cape
These jobs were popular with other job seekers Reference: CPT002497-CDJ-1 Our client based in Cape Town, CBD, is seeking a Billing Team Leader to join their team. Duties & Responsibilities Ensure on time and error free invoicing. Work In Process Management Monitor projects to prevent open projects exceeding 60 days. Chair Weekly Work in Progress me
Job Source: Manpowergroup SaStandard Bank Of South Africa Limited
Cape Town, Western Cape
Business Segment: Personal & Private Banking To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers. Qualifications Minimum Qualifications Experience5-7 years branch experience in branch processe
Job Source: Standard Bank Of South Africa LimitedWestern Cape
R Negotiable
JOB PURPOSE
To oversee the performance compliance of contracted drivers in the assigned stores / clusters to ensure quality of outputs of functional operations in accordance with client service level agreements, standard operating procedures, and legal/ regulatory requirements. Furthermore, ensuring compliance of and access to branded/unbranded assets and resources for contractors to deliver their services as per the service level agreement and finally to assist with operations-based projects to incumbent new contractors and/or stores.
KEY RESPONSIBILITIES
Manage performance objectives of clusters, monitor and apply corrective measures on performance exceptions in accordance with policies and procedures and escalate to area manager for disciplinary or penalty actions.
Co-ordinate, manage and control contracted driver availability schedules daily and weekly as per cluster requirements.
Daily weekly compliance checks on drivers and assets – daily weekly: Ensure that all drivers have the necessary resources and tools available in working order and that they meet all legal and regulatory conditions to deliver their services to Pingo.
Physical support and issuing of assets and issuing of uniforms and campaign related articles and ensuring AOD’s are completed and submitted to admin team within required timeframe.
Maintain daily face to face interaction with independent contractors. Execute on the job training where required. Deal with driver queries promptly and ensure that drivers voice is represented within the business.
Obtain driver feedback and feedback to business and
actively pursue plans to address any barriers to performance and/or to improve alignment to the business imperatives.
Review and make recommendations to improve driver self-service to empower drivers to obtain the required resources to deliver against the expectations of the business.
Daily and weekly engagement with contracted drivers on all facets of the business. Determine if there are any challenges they are experiencing and actively work to resolve driver issues that will inhibit performance, raise caveats and training opportunities.
Accurately and timeously report in field incidents accidents in line with company departmental policies. Provide all support functions to contracted drivers on incidents and accidents, accurately and timeously complete incident / accident reports for timeous submission to relevant departments.
Contribute to the continuous improvement of the cluster through making recommendations and suggestions to the Area Manager.
Collate and submit budget inputs as required.
PERSONALITY AND ATTRIBUTES
Minimum:
Planning and organizing
Problem Solving
Prioritization
Analytical Ability – Identifying trends and reviewing related information to develop and evaluate options and implement solutions.
Time management
Project management
Leadership
Conflict resolution
Excellent communication ability that can be applied to all levels and cross-culturally (written and verbal)
Diversity management inclusion
Report writing
Strong professional communicator
Resourceful
Self-motivated
Ability to foster and maintain relationships.
Positive and service- oriented attitude
Ability to thrive in a fast- paced and high-pressured environment.
Ability to deliver on a task independently.
Resilient
Strong follow through
Emotionally intelligent Team player - ready and willing to assist fellow team members where needed.
Operations Team Leader jobs in Western Cape
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