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Are you adept at troubleshooting technical issues, capable of simplifying complex concepts for non-tech individuals, and committed to ongoing learning on IT best practices? We invite you to join our team as a Junior Hospitality Systems Admin and be the backbone of our IT infrastructure, ensuring seamless operations and optimisation.
As our Junior H
QUALIFICATION & EXPERIENCE: Minimum Grade 12 / Standard 10 Previous supervisory experience PSIRA registered (Grade A or B)JOB REQUIREMENTS & OTHER ATTRIBUTES: Computer Literate (Basic MS Office) will be an advantage Valid driver’s licence Sound knowledge of FADT disciplinary procedures Clean Disciplinary record We reserve the right not to make an a
Overall purpose of the job: The purpose of the Integrated Fire Systems Engineer (Specialist) is to source and generate business focusing mainly on Fire Detection and Gas Suppression solutions and the Service and Maintenance thereof. The incumbent’s solution selling to include, but not limited to, Fire Detection, Gas Suppression, Servicing & Mainten
Join our clients dynamic and rapidly expanding tech company as they embark on a mission to transform the global hotel industry. They have been recognized as the leading Hotel Management System provider for two consecutive years, driving innovation and empowering hoteliers worldwide. Our client is passionate about enabling hoteliers to optimize thei
Join our clients dynamic and rapidly expanding tech company as they embark on a mission to transform the global hotel industry. They have been recognized as the leading Hotel Management System provider for two consecutive years, driving innovation and empowering hoteliers worldwide. Our client is passionate about enabling hoteliers to optimize thei
Are you passionate about delivering exceptional service in the dynamic world of hospitality? Your next exciting opportunity awaits at this prestigious Cape Town hotel. We are currently seeking a dedicated professional to fill the role of Group Reservations Specialist on a permanent basis.
Please note that this position is based in The Middle East, relocation, accommodation and additional benefits apply.
A trusted and well established client of ours in The Middle East is seeking an experienced Hospitality & Environmental Services Manager.
The function of Hospitality & Environmental Services Manager is to oversee the hospital's suppo
Reference:9227 AV
Consultant: Anneke Viviers
Job Description:
Our client is dynamic global brand custodian and champion to join their team.
The Marketing Manager supports and develops the strategic direction while simultaneously owning and executing the growing marketing strategy.
This role is hands-on and intricately involved with collaborating w
Job Source: Exceed Human Resource Consultants
Micros hospitality systems consultant
Cape Town, Western Cape
R 300000 ZA Per annum
Job category: Hospitality, Hotel, Catering, Tourism and Travel Location: Cape Town Contract: Permanent EE position: No About our company A provider of leading specialised software and digitally-led business solutions that assist clients across targeted industries. Introduction We are currently recruiting for for a Micros Hospitality Systems Consultant to be responsible for micros products installation, maintenance, and support for all projects assigned to them. Responsible for documenting internal installation SOP’s and all project related documents Primary Responsibilities for the Role a) Project Implementation · Meet with the Project Manager before commencement of an installation to be briefed on any special requirements and to collect all required documentation (airline tickets, visas, pre-installation packs, sign-off documents, licensing & support agreements, etc…). · Hold telephonic meetings with Project Managers outside Johannesburg or communicate via electronic mail or MS Teams. · Travel to clients’ sites. · Install the assigned products to the requirements and satisfaction of the client and Management. · If assigned to be Project Leader, the HSC will co-ordinate all aspects of the installation as required. · The HSC will ensure to the best of his/her ability that each project will be completed within schedule. · Conduct project sign-off meetings with the clients, during which the sign-off documentation is completed. · Liaise with clients and manage each installation, training, refresher training, site visit or any other dealings that the company deems fit. · Complete all sign off documentation and time sheets before leaving site after project completion. · The HSC will not leave site if any outstanding issues are not resolved without explicit permission from Management. · The HSC will arrange a handover meeting with the project manager upon returning from a client’s site, during which the project manager will be briefed on all aspects of the installation. · Create a copy of each clients’ latest database and store it at the Adapt IT offices. All client databases are to be stored on CD/HDD or Cloud storage inside the customer’s file. · Hand in all dockets with payment the next day to the administration department. · Any major changes onsite to be communicated to the client in writing. · Ensure a signed delivery note is completed on delivery of any system component. · Train client, management & staff in accordance with published training standards. · Produce training materials as required from time to time. · Stay up to date with Oracle GLP’s training University for F&B department. · To ensure that the pricelist for repairs/Changes are adhered to and that all monies collected are remitted to Micros SA. · To replace/repair/do changes to the best interest of the client and Micros SA. · Present training courses to other Micros Consultants as required. · Each HSC is required to support the products assigned to him/her. · Each HSC may be required to work the 24hr help desk from time to time. · All support calls are to be logged on the in-house call logging system when assigned to support duty. · HSCs to maintain a test environment on their company assigned laptop/computer. · Test and troubleshoot new versions prior to release. Minimum Qualification and Experience Requirements • Matric / Grade 12 / Equivalent • Micros Product knowledge – Simphony, Inventory and Res • Minimum 5 – 7 years management experience within Restaurant industry • IT qualification i.e. A /N , CCNA or IT Diploma (will be an advantage) • Must be available on 24 Hour standby from time to time • Must be available for duty on the help desk from time to time • Able to travel • Reliable vehicle Desired Skills and Qualities a) Personal Attributes and Qualities • Excellent communication skills, both oral and written • Meticulous, with high attention to detail • Great inter-personal skills • Excellent problem-solving and Troubleshooting skills • Excellent technical aptitude • Demonstrate ability to take initiative and carry our assigned tasks to completion • Manage time, resources well and demonstrate good organisational skills • Committed, motivated and able to achieve tasks in line with deadlines • Able to prioritise importance tasks and adhere to deadlines