Executive r&d

Cape Town, Western Cape

R 300000 ZA Per annum

MBR Partners is seeking an executive R&D leader for a major client. If you live and breathe Research and Development in the telecommunications OSS/BSS environment, we want to talk to you. This role will implement, track and optimize their R&D portfolio across all products and environments with specific focus on enhancing products from the existing platform, while planning and implementing a roadmap of future technology within the market.

The organization is a software and services company founded in 1999. They deliver OSS/BSS solutions and value-added services (VAS) to a global footprint of telecoms operators, both MVNEs and MVNOs. As experienced systems integrators they play a crucial role in the planning and development of customers, always looking for new ways of delivering real value and competitive advantage. They offer an extensive modular product suite, and their management team boasts a combined 140+ years of experience in the ICT industry, particularly in demanding emerging markets.

What you’ll love about us:

Great work life balance with flexible working arrangements

Amazing and connected team to work with development opportunities

International travel opportunities.

You will be responsible for R&D across the business including co-ordinating the graduate program activities, identifying and managing new opportunities through closure and expanding the company footprint in assigned customers.

You will be a self-starter, leaving no stone unturned in maximizing your R&D pipeline. You will collaborate positively, have a passion to succeed, be prepared to take smart risks, possess inspiring and empowering leadership qualities, be able to flex your expertise and use your strong sense of customer focus to exceed expectations every day.

In collaboration with Sales, Product, Marketing and the Executive team, you will need to become an expert on the products, customers, industry changes and industry roadmaps.

Responsibilities

Create and deliver the Research and Development roadmap and strategy

Develop, document and implement research and development processes

Ensure the research and development initiatives are delivered on time and on budget

Actively participate in product strategy, pursuing it with vigour and focus

Provide feedback and suggested alterations to make it more effective, continually fine-tuning the approach to maximize efficient use of resources

Engage effectively at a senior level to articulate the Research and Development roadmap

Manage the Research and Development team

Manage the graduate program

Support the Pre-Sales and Project team members to create statements of work providing details of all relevant commercials and payment terms

Support the Maintenance and Support team with tickets, identifying and automating ticket support and closure

Clearly communicate the progress of the roadmap and graduates to internal stakeholders

Work with partners to extend sales efforts in assigned territory

Look for inventive commercial solutions that work well for both prospect and company

Help develop and write verification and validation SOPs and technical documents

Provide direction and support to internal technical team and cross-functional core teams

Track research and development projects using appropriate tools

Be highly goal-oriented and organized with the ability to adapt and thrive in an atmosphere of shifting demands and priorities

Define project tasks and resource requirements.

Requirements

Minimum 5 years in related role and telecommunications

Proven experience in people management

Qualifications in engineering, telecommunications, technical, project management, operations and management desirable

Proven experience in launching multiple products from concept to commercialization stage

Working knowledge of quality documentation management systems

Strong problem-solving/troubleshooting skills that can translate to direct guidance of team members through complex issues

Understand Communications software, with prior employment history in this space selling solutions such as BSS solutions (like CRM, Billing, Charging, PCRF, SON, etc.), Io T Platform/Applications and other such related software

Understanding of network architectures (LTE, 5 G) considered a very strong plus

Ability to readily visualize an end game early in a prospect engagement and alter the approach appropriately to meet the needs of the customer requirements and company ability to deliver

Highly articulate with ability to communicate skills across all areas and strong presentation skills,

Respond well to pressure, looking for positive actions to create solutions and react well to developing sales situations

Ability to understand at a high level the technical value proposition and then translate it into a business value position

Strong sense of personal accountability & initiative

Technically aware, with a software development or product implementation background (desirable)

Hands-on configuration and development capability of relevant tools

Experience working with system integrators and solution partners

Understanding of integration techniques, including Web Services, Service Oriented Architectures, n-tier application infrastructures

Strong understanding of international markets and ability to forecast future sales, form development plans and adapt to constant shifts in the market

When possible, travel to make sales calls and related business activities

Fluency in English is essential. Fluency in French and/or Spanish is a bonus.

Please ignore any stated salary range, this role is flexible.

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