Client relationship consultant

Pretoria, Gauteng

R 400000 ZA Per annum

Labour Net is one of the largest Industrial Relations, Human Capital and Payroll Consulting firms in South Africa. The Labour Net Group is currently experiencing tremendous growth and as such we’re constantly searching for top talent. Job Description The Client Relationship Consultant (CRC) is primarily responsible for establishing relationships through engaging with prospective clients and existing clients. Through these engagements, the CRC will be expected to generate new business through identifying prospective clients’ needs and infiltrating their existing client base for cross service/solution initiatives. The CRC will also be expected to maintain relationships with their existing client base through the implementation of various Client Relationship Audits (CRA) to ensure high levels of client satisfaction thereby maintaining client retention ratios. The CRC is ultimately responsible for increasing new clients within their territory/ region both in number and value whilst ensuring product saturation within allocated client base. You have the opportunity to improve compliance in this position. Looking at the challenges the world is facing today, Labour Net’ purpose has never been more relevant. So, whatever your role, if you share our passion for compliance, you’ll be working towards creating a better and fairer future for all. You are responsible for Inclusive of, but not limited to: Providing Compliance Solutions Key Account Management Market and Industry Research Networking and Marketing Including via Professional and Social Media Platforms Lead Generation Reporting You are a part of Our people are experts in their field, who have a passion for what they do and constantly seek to exceed the expected standard. Our people pride themselves to deliver best practice. Qualifications You'll need a customer-first mindset and the following skills to succeed in this role:- 3 – 5 years of experience working in a professional sales environment offering solutions, business to business with experience in the following:- Marketing and selling of professional consulting products & services- Development of client relationship strategies for sales and retention- Development of client satisfaction strategies and measurement tools- Preparing of budgets, business proposals and client presentations- Working on client relationship management (CRM) software/systems- Networking and building of pipelines in accordance with sales velocity formulas- Client resolutions and acting as the first line of contact for client enquiries, needs or concerns- Key Account Strategies and Management Salary: R 20000 - R30 600 CTC (Dependent on experience)Benefits: Cell phone, Internet, Laptop + Excellent Career Growthas well as a great Commission Structure. Embark on an exciting, rewardingand challengingcareer move and join Labour Net,a market leader in the HR Management Services sector. If you enjoy rendering work that meets/exceeds high standards andwant to fast track your career, Labour Net is where you want to be!What can we offer?Work in a multicultural and diverse environment Work-Life Integration Labour Net supports professional trainings and great career development opportunities Benefits such as Employee Assistance Programme, Pension fund, and risk benefits In case Labour Net does not respond to your application within 30 days, please consider it was not successful for the current recruitment process for this role. Additional Information In return, we offer you Culture We pay attention to output rather than time spent, and we offer a flexible working environment. Employer of choice Our managers believe in putting their people first and are devoted to their growth and development, hence we practice servant leadership (inverted pyramid). Flexibility You must look after yourself; you cannot pour from an empty cup, and we prefer work-life integration to work-life balance. Passion Bring a sense of purpose to work and depart with a sense of success. How we work at Labour Net Gone are the days when you had to sit in traffic to go to work! Our hybrid working approach enables employees and their managers to agree on a working environment that promotes productivity while also allowing them to balance their professional and personal lives. We can now create an office environment wherever we are, while sustaining virtual cooperation between our employees and teams, thanks to technology. Why should you join Labour Net?It's more than just a job with Labour Net. It's a mission to make our clients compliant by doing meaningful work that focuses on cutting-edge, customer-centric services and technology solutions. Every year, you can help us by facilitating HR best practice, by securing our company's ultimate compliance across the whole employee life cycle! In the end, you've created a profession that no one could have predicted. Who are we?Your Strategic Partner in Human Resource Solutions Our dedicated team of highly trained and educated consultants are passionate about taking workplace issues and translating them into HR Solutions that are accessible, flexible, affordable, comprehensive, and motivated by the goals and objectives of your business. Labour Net strives to become an extension of your HR department to fulfill your compliance needs, allowing you to keep a relentless focus on core activities. The trusted compliance partner to employers, solving their evolving compliance needs. What do we do?We provide leading compliance solutions through-out South Africa that implement best practices within the businesses we partner with.

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