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Valid8 Financial, Inc.
Johannesburg, Gauteng
As a Support Engineer, your primary responsibility is to ensure the optimal functioning of our products by delivering first-level technical support to end-users and internal support team. You will actively engage in addressing software-related issues, collaborating with cross-functional teams to contribute to product improvement projects and ensur
Job Source: Valid8 Financial, Inc.Jse Limited
Sandton, Gauteng
Highly motivated and detail-oriented IT Support Engineer with 3 years of experience in providing top-notch technical support to clients and internal teams. Proficient in troubleshooting and resolving hardware, software, and network issues. Strong understanding of Microsoft Windows, Server, and Mobile operating systems. Excellent communication and p
Job Source: Jse LimitedTalentCru
Johannesburg
Our client is seeking a talented Support Engineer to be a key part of their team. In this role, you'll support the Sales Staff in the tender process, assist the Services Workshop Manager in defining the scope of work, and oversee the technical management of contracts. Your expertise will contribute to optimized manufacturing and servicing process
Job Source: TalentCruHalfway Group
Johannesburg, Gauteng
These jobs were popular with other job seekers Scott NET, an End-to-End ICT Solutions Provider, a division of Halfway with offices in JHB, Cape Town, and KZN is sourcing an IT Support Engineer to provide Technical Support at client site. The ideal candidate must have diverse hands-on experience and be comfortable in a client facing role. The role w
Job Source: Halfway GroupElite Search & Selection
Johannesburg, Gauteng
These jobs were popular with other job seekers Reference: JHB000967-DS-2 Role: Jnr Support Engineer (ISP - 1st Line)Location: Illovo, Johannesburg A successful and growing ISP is looking for a dynamic and articulate Junior Network Support Engineer to join their awesome team. It is a busy and exciting working environment and they offer lots of growt
Job Source: Elite Search & SelectionProfession Hub
Johannesburg
Job Description We are looking for a talented and multi-skilled Desktop Support Engineer to join our dynamic team of IT professionals in Johannesburg. The successful candidate should have a passion for IT and be extremely comfortable supporting Windows Desktop environments. He/she should ideally reside in the Northern suburbs of Johannesburg, have
Job Source: Profession HubBoardroom Appointments
Johannesburg, Gauteng
Key Roles and Responsibilities: Daily call management to address any issues or concerns related to the Qlik View BI environment and models (SLA management). Fixing and maintaining existing Qlik View models to ensure accurate and reliable data analysis. Investigating and implementing possible improvements to the Qlik View BI environment to enhance p
Job Source: Boardroom AppointmentsRecru-it
Johannesburg, Gauteng
These jobs were popular with other job seekers Reference: PE010745-LM-1 Job Description We are looking for a talented and multi skilled Desktop Support Engineer to join our dynamic team of IT professionals. The successful candidate should have a passion for IT and be extremely comfortable supporting Windows Desktop environments. He/she should ideal
Job Source: Recru-itJohannesburg, Gauteng
R 300000 ZA Per annum
DESCRITPION: Service Desk Engineers provide IT end-user support on various components of an IT environment, including but not limited to, hardware support, software support and network support. Being the first point of contact for clients, you are expected to be professional, helpful and to provide assistance with a sense of urgency, regardless of the level of incident. You will aim to exceed the clients expectations in dealing with any incidents or service requests and you will continuously better yourself through training and research to ensure that you are able to deliver an unrivalled experience for the clients end-users.
DUTIES AND RESPONSIBILITIES:
Represent the Numata brand, always remembering you are the first point of contact and the face of the company Deliver exceptional service to internal and external customers Respond to customers within SLACapture all details as accurately as possible in our PSA Platform, providing complete resolution descriptions. Analyze issues and develop resolutions in a timely fashion Provide support to clients on all supported applications. Provide regular updates to clients with regards to incident updates Ensure that issues are resolved in line with Numatas best practices. Escalate any ongoing, unresolved or business critical problems to your Team Leader or MSOC Manager in a timely fashion. Track and manage your work record via regular time and ticket/ task time entries Provide guidance and training to customer personnel, empowering the users to help themselves Create/ update Knowledge Base articles / technical notes as solutions are identified or articles found to not be current. Supervise all 3rd party product installations and/or the related repair and maintenance activities when required remotely. Identify and suggest possible improvements on procedures or systems to your Team Leader. Keep abreast of modern technologies as well as Numata Standard Operating Procedures. Duties and responsibilities include the above, but are not limited to.
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Support engineer jobs in Johannesburg, Gauteng
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