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Wns
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WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Re
Job Source: WnsAlign Technology, Inc.
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Join a team that is changing millions of lives. Transforming smiles,changing lives. At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have n
Job Source: Align Technology, Inc.Alcon Mx
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Surgical Field Trainer South Africa page is loaded Surgical Field Trainer South Africa Apply locations Midrand, South Africa time type Full time posted on Posted 4 Days Ago job requisition id R-2024-32105 SURGICAL FIELD TRAINER- South Africa As a SURGICAL FIELD TRAINER, you will be RESPONSIBLE for assisting with tr
Job Source: Alcon MxComap Group
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Com Ap is increasing its footprint in Africa, focusing on the Southern Africa region. We are looking for energetic, passionate and customer service driven individuals tojoin our emerging team. Your main aim will be togain new business opportunities and increase market share in the region. You will be working closely with our customers, building lon
Job Source: Comap GroupComap Group
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Com Ap is increasing its footprint in Africa, focusing on the Southern Africa region. We are looking for energetic, passionate and customer service driven individuals tojoin our emerging team. Your main aim will be togain new business opportunities and increase market share in the region. You will be working closely with our customers, building lon
Job Source: Comap GroupConcor Construction Pty Ltd
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These jobs were popular with other job seekers Concor Construction invites suitably qualified candidates to apply for the position of HSE Practitioner to join our projects across Southern Africa. The successful incumbent will be responsible to ensure compliance with statutory requirements with reference to occupational health, safety and environme
Job Source: Concor Construction Pty LtdXcede Group
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These jobs were popular with other job seekers A mobile-first services platform is looking for a Frontend Architect to assist and contribute to their platform that handles millions of transactions. This merit-based, delivery-focused team of high performers with diverse skills and backgrounds works closely with payment, content, and other integratio
Job Source: Xcede GroupCommunication Initiative Network
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Senior Trainer - Sonke - Eastern Cape, South Africa VACANT POST - BASIC INFORMATION Organisation: Location: Eastern Cape, South Africa Application Deadline (optional): May 20, 2024 About Sonke Founded in 2006, Sonke is a women’s rights organisation that is committed to feminist principles, using a rights-based and gender transformative appr
Job Source: Communication Initiative Network,
R 200000 ZA Per annum
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people. We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community. Job Description Role Responsibilities: Train new hires on product, process, and customer handling skills Maintain batch reports and measure effectiveness post 30 days of conducting refresher Complete daily tracking, including end of day course evaluation and trainee assessments Gathers documents and distributes clear information from updates received by corporate training and the client Attends regular training/operations and quality meetings Respond to emails and phone calls to ensure that all program information is up to date and documented Participates in calibration meetings with the client, QA and results management team, to ensure information being trained is up to date. Qualifications Required Skill Set: Matric Previous experience of training contact centre customer service operations team Ability to maintain updated course and training evaluations for management review Acts as a subject matter expert Ability to train new hires and also communicating on-time updates with the team Additional Informationretail experience will be preferable and that it is a 24/7 shifted environment.
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