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Ioco
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Yearning for More in Your Career? Explore Possibilities. We are seeking a Technician to join our team. As a Technician, you'll play a crucial role in ensuring the smooth operation and optimal performance of computer systems combining technical proficiency with problem-solving abilities and effective communication skills. Objective Software and Har
Job Source: IocoIOCO
Johannesburg
Yearning for More in Your Career? Explore Possibilities. We are seeking a Technician to join our team. As a Technician, you'll play a crucial role in ensuring the smooth operation and optimal performance of computer systems combining technical proficiency with problem-solving abilities and effective communication skills. Objective Software and H
Job Source: IOCOUniversity Of Fort Hare
Krugersdorp, Gauteng
To provide specialist support to Clients systems in the factory and in the field. POSITION: Systems Technician REMUNERATION: Market Related START DATE: A. S. A. PLOCATION: West Rand(Krugersdorp) MAIN PURPOSE: To provide specialist support to Clients systems in the factory and in the field. EDUCATION SKILLS REQUIREMENT: MATRIC - Grade 12. N. Dip. (E
Job Source: University Of Fort HareNetwork Engineering
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Job Source: Hire ResolveIOCO
Fourways
We are currently hiring for the position of Field Technician to join our technical support team. As a Field Technician, you will be responsible for providing on-site technical support and services to our clients. If you have a strong technical background, excellent problem-solving skills, and enjoy working in a dynamic field environment, we encou
Job Source: IOCOJohannesburg
R Negotiable
Yearning for More in Your Career? Explore Possibilities. We are seeking a Technician to join our team. As a Technician, you'll play a crucial role in ensuring the smooth operation and optimal performance of computer systems combining technical proficiency with problem-solving abilities and effective communication skills.
Objective
Software and Hardware support to Customer sites that include Electronic Security and Safety Systems as well as Workforce Management Solutions as per contract agreement. The technician will be responsible for compliance with SLA commitments as per contractual agreements.
What you’ll do:
Medium to High Level Technical Support on systems, hardware and software (Onsite, Remote, Telephonic)
Customer Technical Liaison
General Fault Finding Troubleshooting
Infrastructure Fault Finding Commissioning
Project Commissioning
System Commissioning
Technical Training (Customer Internal)
Technical sales lead development
Service Calls: Support on all hardware/software installed on all sites.
Ability to assist HLS with issues in various databases for example SQL Express etc
Ensure that the incident/ticket system has been updated accordingly and timeously to ensure tracking is in place for all tickets logged.
Constant communication with customers to ensure that they are kept updated on any tickets or service issues being experienced.
Small Installations: Project Coordinating all new installations by making sure that the client knows requirements as well as meeting deadlines.
Maintenance: Ensure that hardware/software maintenance is scheduled and performed on all relevant equipment/systems as per SLA and supplier requirements. Accurate and up-to-date maintenance documentation to provide proof of the services rendered.
General admin duties include: Timesheets/ Documentation/ Reporting/ Health Safety
Training – Customer Training, Supplier Training, Training of Technical Assistants
Peer assistance: Assist peers as and when necessary. This could involve technical advice, workload assistance, or general participation
Your expertise:
Function-related experience: 5 years+
Leading teams: 2 years
Project experience: 2 years
3+ years security software hardware installation experience
5 + years BES/SQUBE or SYNERION Software hardware implementation and commissioning experience
Networking Skills – TCP/IP, DHCP, Static VLAN (N+ will be beneficial)
Electronic Skills – Low Current Power, Relays.
Experience in installation of Turnstiles, Vehicle Barriers, Mantraps
Experience and certification in the installation commissioning of CCTV and
Access control solutions - (Impro, Gallagher, Milestone, Axis, SAFR, Hanwa
Techwin, Hikvision, Dahua, Idemia, Suprema, Bosch CCTV)
Experience and Fire Certification an advantage
Building Management design and implementation an advantage - Tridium
Experience in servicing/installing HW / SW supplied by NEXTEC SBT and other
Electronic Security and Safety Systems
Structured and methodical with fault finding.
Access Control Skills
CCTV Skills
General Market Knowledge – Understanding the high demand of Customer Service
Software installation skills.
Hardware installation skills.
Qualifications required:
Gr 12 or equivalent College diploma
MCSE and or N+/A+ or N.DIP Electronic/Electrical Engineering, an advantage
Access Control and or Time and Attendance system(s) training certification
SQL Language Query Experience/Certification an advantage
Microsoft Office competent (Word, Excel, Visio, and PowerPoint)
PSIRA Certified (Grade E-C)
CCTV – Hikvision, Bosch, Milestone
Access Control – Impro, Gallagher, ZK
Fire – Ziton, Technoswitch
Time and Attendance - BES Suite, SQUBE Systems, Jarrison, Kronos
Basic Electronic
Other information applicable to the opportunity:
Permanent Position
Location: Johannesburg
Travel: Occasional Basic traveling
Technician jobs in Johannesburg
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