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Nedbank
Kimberley, Northern Cape
Job Description: To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e. balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. (ads1) Job Responsibilities:
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Job Source: Job CrystalKimberley, Northern Cape
R 400000 ZA Per annum
Job Description:
To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.
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Job Responsibilities:
Provide client service and meet identified client needs.
Minimise losses and ensure corrective action is taken as per procedure and policy.
Authenticate clients and transactions.
Prevent fraud, risks and losses.
Issue VISA application letters based on client requests.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Comply with risk standards and take corrective action.
Seek opportunities to improve business processes and systems.
Add value to Nedbank by supporting the implementation of new processes, policies and systems.
Mitigate risks and meet legislative requirements.
Balance and secure branch stock holding.
Act as brand ambassador.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Job Requirements:
Adjusting to a new work process
Changing behaviour to meet the demands of changes at work
Working with clients to solve client problems
Interacting with diverse people
Preferable 6 – 12 months client service experience in a financial industry or bank teller experience.
Reconciliation cash and stock balances on hand
Business Relevant Certificate or Diploma or Institute of Banking.
Managing client expectations
Performing teller transactions
Interacting with external customers
Answering client questions
Matric / Grade 12 / National Senior Certificate
Performing Foreign Exchange teller transactions
Job Details:
Company: Nedbank
Vacancy Type: Full Time
Job Location: Kimberley, Northern Cape, South Africa
Application Deadline: N/A
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Jobs at nedbank – multifunctional consultant jobs in Kimberley, Northern Cape
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