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Aglet Llc
Johannesburg, Gauteng
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Job Source: Aglet LlcUnite Recruiting Pty Ltd
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Surgical and Medical Product Sales -Urology and Pelvic Health JHB North and West Rand Generate sales among clientaccounts, including cross-selling Operate as the point of contactforassigned customers Develop and maintains long-term relationshi... Essential - Anatomy and physiology background with surgical sales experience or surgical in- thea
Job Source: Unite Recruiting Pty LtdOgilvy Sa
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As an Account Manager, you will be responsiblefor the management of a client account and primary project owner on theaccount. This could range from asingle large account to multiple medium sized accounts. An account comprises of multiple projects, thisaccount is also a Key Client (KC) of Superunionn Africa. Depending on the account, you will berepo
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Job Source: Virago RecruitmentAglet Llc
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Job Source: Mirror ImagesTravelport
Johannesburg, Gauteng
Travelport is a place of opportunity. It’s our incredible team that makes our company great – our people drive our winning culture. What’s Travelport? Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and trave
Job Source: TravelportCity Of Johannesburg Metropolitan Municipality, Gauteng
R 300000 ZA Per annum
About our client:
One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.
About the role:
The Account Manager will build and grow the client base by being pro-active with clients, ensuring they get superior service and added value. This role entails building and strengthening client relationships to achieve long-term partnerships, partnering with the technical team to deliver expert technical support and advice, and driving customer capability building awareness initiatives across products, services, and new technology trends. The Account Manager will deliver a superior customer experience by managing client’s needs and expectations.
Package: R25 000 to R30 000/Month, plus commission
Key Responsibilities:
Account Management
Generate and act on client leads, calling on clients, conducting audits, generating SLA agreements and presenting proposals
Convert leads into sales and generate appropriate SLA’s leveraging best practice sales methodology
Conduct client audits for the purpose of providing quotations as well as with existing clients for SLA renewal / SLA review / IT recommendations
Build and maintain client relationships post sales
Develop and Implement call cycles, processes and routines to proactively engage and maintain client relationships
Partner clients strategically by demonstrating exceptional client and IT knowledge and providing business relevant advice and support in advance of need
Anticipate client needs based on business growth and technical expertise and support their IT infrastructure development including supporting preventative maintenance to ensure business continuity and competitive advantage through IT enablement - long term
Demonstrate a strong understanding of client business needs, develop proposals for products and services and communicate how these technical value added solutions will address those needs (strategically partner clients proactively)
Partner with the IT support team leaders in ensuring proactive support of client IT infrastructure and transitioning all clients to stable environments
Conduct business development and account management ethically ensuring the integrity and reputation of the client is not compromised (provide only what clients need / is relevant, ensure ethical business practices with clients and suppliers, etc.)
Partner the technical team to create and document innovative, business relevant solution specifications for all clients (new and existing) based on needs analysis and audits
Act as the point of contact for all key account customers and coordinate technical team response through the appropriate channels
Partner technical teams on installations and new clients, ensuring client integration is effectively and continuously monitored for the first few months of service provisions
Generate sales reports and present metrics and critical / key business information to clients for their business decision making
Actively research and monitor the market and competitive landscape providing recommendations for differentiation and strategic decision making
Develop accurate sales forecasts demonstrating strong market (sales cycles, market potential, competitor activity, industry trends) and customer specific knowledge
Meet and exceed sales targets and goals (direct and indirect channels)
Meet and exceed customer experience goals and objectives
Actively build partner and supplier relationships that are a source of leads and clients and or enable superior customer service to clients
Business Development
Beyond call ins and web generated leads, proactively identify sales growth opportunities for cross segments and industries and convert into operational sales plans on a monthly, quarterly and annual basis
Create a business development plan for the active pursuit of new clients through networking, cold calling and other methods identified
Proactively network and attend relevant forums / events as agreed to generate client sales (e.g. small business forums, industry forums, technical conferences etc.)
Act as a brand ambassador, building brand awareness at every opportunity and promoting products and services
Maintain up-to-date knowledge of industry trends, technical developments and government regulations e.g. POPI that effect target markets
Research and develop lists of potential customers; regularly follow-up on leads and developing leads, and act to close deals
Determine sales strategies and goals for each product and service
Requirements:
Matric qualification with strong background in sales and account management within a technology environment including - IT software / hardware knowledge
Sales / IT or office administration qualification would be an added advantage
A minimum of 3-5 years of experience in sales within a technology environment
Experience in dealing with customers and relationship management
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Account manager jobs in City Of Johannesburg Metropolitan Municipality, Gauteng
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