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Talentcru
Johannesburg, Gauteng
These jobs were popular with other job seekers Genpact South Africa Proprietary Limited National Bargaining Council for the Chemical Industry Genpact South Africa Proprietary Limited National Bargaining Council for the Chemical Industry Are you driven by the opportunity to deliver outstanding support and resolve issues
Job Source: TalentcruBelieve Resourcing
City Of Johannesburg Metropolitan Municipality, Gauteng
About our client: One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa. About the role: They aim for 100% no tickets breached, and the Supp
Job Source: Believe ResourcingTalentCru
Johannesburg
Are you driven by the opportunity to deliver outstanding support and resolve issues swiftly within a dynamic setting? We're in search of a committed Support Consultant to join our team. Operating within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring seamless operations for our clientele. Your main objective
Job Source: TalentCruNetwork It
Midrand, Gauteng
These jobs were popular with other job seekers Execustaff Recruiting Services SA (Pty) Ltd Execustaff Recruiting Services SA (Pty) Ltd Reference: ITE005798-DAP-1 Our client, a key player in the Global mining supply industry is on the lookout for a highly motivated and skilled IT Support Specialist to join their team in Midrand, Gauten
Job Source: Network ItCatch Recruit
Johannesburg, Gauteng
We are looking for a dynamic and driven individual to join our support team! You will be an integral part of afoundational team in a company dedicated to achieving one of our most important strategic aims: the quality,accuracy, and speed of resolution of client queries. Providing an outstanding service requires not only greattechnical knowledge but
Job Source: Catch RecruitCatch Recruit
Sandton, Gauteng
These jobs were popular with other job seekers We are looking for a dynamic and driven individual to join our support team! You will be an integral part of afoundational team in a company dedicated to achieving one of our most important strategic aims: the quality, accuracy, and speed of resolution of client queries. Providing an outstanding servi
Job Source: Catch RecruitStandard Bank Of South Africa Limited
Johannesburg, Gauteng
Business Segment: Consumer & High Net Worth Clients Location: ZA, GP, Johannesburg, Simmonds Street 5 To provide operational Integration technical support, working as part of a team to support the production and non-production areas within the IT environment. Focus on technical support for multiple integration systems in the STD Bank landscape. Qu
Job Source: Standard Bank Of South Africa LimitedCruze Control Technologies
Rosebank, Gauteng
These jobs were popular with other job seekers We are looking for a Business Support Specialist for a 6 month FTC. Below skills and requirements are non-negotiable: - Critical Incident Management and or Reporting - SLA Management - 4+ years working experience with ESH and or ESG processes (a must have) HR Services, Recruitment & Selection Thes
Job Source: Cruze Control TechnologiesJohannesburg, Gauteng
R 300000 ZA Per annum
Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 30 To provide first and second line technical support to stakeholders, troubleshooting and resolving defined requests ranging from user management to more complex requests by conducting analysis, diagnosis and resolution of technology related problems, ensuring service stability. Install high priority updates to test the update in controlled conditions to see how it affects the system configurations Coordinate with the non-standard requests with the Tier 3 level in Group Co E Platform Support Team and COE Lead. Provide a complete progress report on the incident, including actions taken Implement improvement of service processes to meet the agreed service level and deliver exceptional service to end users Participate in all MVP implementation training and testing to contribute to the FAQ's, and identify process for In-App Guidance within the platform and articles to support self-service Troubleshoot and determine problems and provide service excellence with the opening, tracking and closing of trouble tickets, taking ownership for problem resolution and promoting end-user satisfaction Qualifications Minimum Qualifications Type of Qualification: First Degree Field of Study: Information Technology Other Minimum Qualifications, certifications or professional memberships Salesforce Badges: Financial services Cloud, Sales Cloud, Service Collaboration Cloud and Marketing Cloud, Lightning Exp, Security Specialist, Customer360, Process automation specialist, Einstein Analytics, Discovery Insights Specialist & Developer ITIL v4 certification Experience Required Delivery Enablement Technology8-10 years Proven experience in building cross-functional relationships and working with colleagues across the organisation. Production support experience including working from a support queue managing SLAs and working with end users. Proven ability to design and implement new processes and facilitate user adoption
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Specialist, salesforce, support desk jobs in Johannesburg, Gauteng
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