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Amazon
Cape Town, Western Cape
- Bachelor’s degree AND 2 years relevant industry experience OR (if no degree) 3 years minimum relevant industry experience- Experience with Database performance tuning, troubleshooting and setting up monitoring / alarming for production Database environments for Oracle/ My SQL/ Postgre SQL/ SQL Server- A good understanding of distributed computing
Job Source: AmazonDatafin
Cape Town, Western Cape
PROVIDE high-quality technical support while supporting a wide range of printer technologies predominantly HP ensuring equipment is running at optimum as the next Support Engineer sought by a dynamic Internet Service & Network Specialist to join its team. You will also assist with installs, maintenance, ordering of parts and configurations while tr
Job Source: DatafinAdvania Uk
Cape Town, Western Cape
Are you an experienced Microsoft Business Central Support Analyst , looking for an exciting opportunity?You're able to assess the complexity of an issue and either deal with it yourself or escalate it to a senior colleague. You're able to ensure that all calls are logged into the helpdesk system, and progress notes are added to all calls. You wil
Job Source: Advania UkDatafin
Cape Town, Western Cape
YOUR strong technical ability as a 2nd Line Support Engineer is sought by a dynamic Internet Service & Network Specialist for its Digital Business Solutions to join its team. Your core role will be to provide 2nd Line Support primarily within the server management and support layer, but you will also support complexities within the end user computi
Job Source: DatafinKey Recruitment
Cape Town
I.T Support Desk Analyst: Our client, a growing Managed Service Provider company, is expanding to the Cape Town market with full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where new employees can expand their careers in IT, including substantial training and certifi
Job Source: Key RecruitmentCommunicate It
Cape Town, Western Cape
These jobs were popular with other job seekers Reference: CTI003401-CAF-1 Are you ready to join our client's winning team? We're on the hunt for an IT Support Engineer who can sprint, jump, and tackle any tech challenge that comes their way. Duties & Responsibilities Job Description: Our client believes that providing top-notch IT support requires
Job Source: Communicate ItBui
Cape Town, Western Cape
Technical Consultant - Managed Services We usually respond within three days Join our global team of extraordinary technologists!Ready to take your career to the next level with a multi-award-winning technology consultancy? BUI is a Microsoft Azure Expert MSP, Microsoft Solutions Partner for the Microsoft Cloud and Microsoft Security Experts MXDR
Job Source: BuiHR Genie
Cape Town
Our Client a Global Tech firm is seeking an Azure Integration Engineer to join their team in Cape town on a contract basis. They offer stability, growth, attractive rates and a great working environment. Coordinates, diagnoses, and troubleshoots incoming employee calls. Provides support services to employees with technical problems and information
Job Source: HR GenieCape Town, Western Cape
R 300000 ZA Per annum
As an ICT Support Engineer, you will ensure the smooth functioning of Room Raccoon's ICT systems. Your technical expertise and interpersonal skills will be pivotal in providing top-notch technical support, addressing user concerns, and enhancing the infrastructure. With your passion for technology and excellent communication skills, you will excel in this role and contribute to Room Raccoon's growth.
Tasks
Troubleshoot technical issues and solve problems quickly to ensure business operations run smoothly
Install & update all new technology for the company including software, hardware and other systems used internally and externally as and when needed
Always seeking out better systems
Onboarding: Administer new user accounts and manage access to ensure our Raccoons have everything they need to work efficiently
Train users to work with new computer hardware or software and on cybersecurity
Set up or repair computer equipment and related devices
Make data easily accessible to those who need it
Document changes, revisions and problems (air table)
Provide other team members and managers with information related to IT matters
Running security checks on all of our systems to ensure we are protected from cybersecurity threats
Manage VOIP technology (3 CX) Globally
Cable management
Asset management
Mobile Device Management experience
Regular meetings with the CEO & Head of Operations Ops
Requirements
Language requirements:
English
Experience:
A bachelor's degree in computer science, information technology, or similar
5+ years of experience as an IT Specialist
Extensive experience managing and configuring 3 CX
Exceptional ability to provide technical support and resolve queries
In-depth knowledge of computer hardware, software, servers and networks
Ability to determine IT needs and train end-users
Proficiency in IT helpdesk software (fresh desk)
Experience in documenting processes and monitoring performance metrics
Advanced knowledge of database maintenance and system security
Ability to work in an unstructured environment with your finger on the pulse
Keep up with technical innovation and trends in IT support
Skills/Attributes:
Excellent interpersonal skills, consistently amicable and responsive in dealing with all people, both externally and internally
Technical proficiency in working on different systems (training will be provided)
Exceptional interpersonal and communication skills
Initiative with a results-driven approach
Analytical
Curious
Team player
Trustworthy
Benefits
Loyalty Programme (Equity)
Training & Development:
Formal training
Annual hotel experience
Employee Referral Campaign
Friday Drinks & Lunches for in-house Raccoons
Quarterly Office Massages
Birthday Lunch
This is what you tell people at parties
I am working at an international super-fast-growing tech company and we are revolutionising hoteliers around the globe. Room Raccoon is awarded the world's best Hotel Management System for 2 years in a row and empowers hoteliers to run their property way more effectively. Our growing team of 110+ heads is working from at least 4 offices around the world!
“It's an exciting time to join Room Raccoon. Through innovation, we have been able to enter many different markets and grow our international team of professionals who are dedicated to helping Room Raccoon with its mission of becoming the world's number one hotel management system.” - Tijmen van Dijl (CEO & Co-Founder)
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It support engineer jobs in Cape Town, Western Cape
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