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Takealot Group
Johannesburg, Gauteng
Should you not reside in the city the vacancy is based (Johannesburg) and would need to relocate for a job opportunity, it is understood that this relocation would be your financial responsibility. By applying for this position it is deemed that you understand and accept this. * Please select Please note that employees must be flexible to
Job Source: Takealot GroupStandard Bank Of South Africa Limited
Johannesburg, Gauteng
To lead a team of analysts to ensure the team is operating effectively & efficiently in order to reduce the risk of organisations' products & services being used for money laundering & terrorist related activities. Provide assurance to relevant stakeholders that the bank is adhering to all relevant legislation & regulations therefore mitigating the
Job Source: Standard Bank Of South Africa LimitedTakealot.com
Johannesburg, Gauteng
Takealot.com, a leading South African online retailer, is looking for a highly talented Team Leader to our team in Johannesburg. We are a young, dynamic, hyper growth company looking for smart, creative, hard working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to yo
Job Source: Takealot.comWesbank
Johannesburg, Gauteng
Job Description To provide expert advice and support in practice formulation and associated best practice improvements Responsible for leading and developing a team of technical resources that provide operational project and technical support Deliver against operational and cost targets Prioritise resource allocation to minimise and reduce wastage
Job Source: WesbankWesbank
Randburg, Gauteng
Job Description To provide expert advice and support in practice formulation and associated best practice improvements Responsible for leading and developing a team of technical resources that provide operational project and technical support Hello Future Technical Team Lead (Java)Welcome to FNB, the home of the #changeables. We design for the shap
Job Source: WesbankApex Group Ltd
Johannesburg, Gauteng
Location: Johannesburg, South Africa Date Posted: Apr 16, 2024 Apex Business Services , an Apex Group Company, is dedicated to delivering exceptional service with a personal touch. We are proud to place the utmost importance on developing strong personal relationships with our clients and that focus has enabled us to establish a strong reputatio
Job Source: Apex Group LtdJse Limited
Sandton, Gauteng
Job category: Banking, Finance, Insurance. Stockbroking Contract: Permanent Remuneration: Market Related EE position: Yes Introduction To manage a team of test analyst and senior test analyst to ensure that the highest level of quality of all JSE systems is maintained to minimize risks. Business and Financial Results Management Provide
Job Source: Jse LimitedWesbank
Randburg, Gauteng
Job Description Manage and optimize the team performance of a team of credit analysts Establish, align and manage target and budget goals whilst ensuring effective control of costs Achieve team targets (maximize productivity within quality framework)Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and
Job Source: WesbankJohannesburg
We're looking for an Insurance Sales Team Leader to lead a dynamic sales force to success, while helping clients protect what matters most through our short-term insurance solutions.
The Insurance Sales Manager is responsible for leading and managing a team of insurance sales agents to achieve sales targets and deliver exceptional customer service. This role involves developing sales strategies, providing coaching and support to sales agents, and overseeing day-to-day sales operations to drive revenue growth and maximize profitability.
Roles & responsibilities
Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met.
Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency.
Providing motivation, coaching and feedback to team members to enable them to improve their performance.
Manage team and ensure customer satisfaction, Transaction/Call Monitoring, quality and ensuring that productivity targets are met.
Motivate team members and control attrition.
Complaint and escalation management.
Provide coaching and feedback to team members to enable them to improve their performance.
Assist new hires such that they are productive on the floor in the shortest possible time frame.
Client Interaction, where required – Daily/Weekly/Monthly.
Productivity Improvement and Employee engagement
Ensure compliance with internal policies and procedures, external regulations, and information security standards.
Management reporting and oversight.
Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing team.
Minimum Requirements
Matric
At least 2 years' experience in a leadership role, in contact centre short term insurance sales.
Must be technologically savvy.
Certificate in supervisory management, ideal but not essential.
Understanding of IR and HR policies.
Ability to handle escalations and take ownership.
Join us as a dynamic Insurance Team Leader and empower your team to achieve unparalleled success while making a positive impact on our clients' lives.
Insurance Team Leader jobs in Johannesburg
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