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Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To provide a high level of service to Customers, SBIB provincial offices, SBSA branches, Underwriters by resolving insurance policy queries on Assurance products according to business needs, to facilitate the development of customer loyalty through customer r
Company: Icebolethu Group Position: District Funeral Planner Reference: GAU/RJ/FP/2324 Contract Type: Permanent Published: 23 February 2024 Location: Ferndale, Randburg Vision Statement: Our vision is to be the center of excellence in the funeral Industry. To offer services equal to none in order to propel strong growth for our company. Introductio
Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, Ellis Street 4 To analyse, assess and pay valid funeral claims within 48 hours from the time the last document is received. To detect fraudulent activities on funeral claims Understand SBIS’s goals and objectives and strive to achieve them. Maintaining an effective diary
Press Tab to Move to Skip to Content Link Share this Job Business Unit: Sales & Distribution Date: 15-May-2023 Discovery – Sales & Distribution Funeral Financial Adviser About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We see
Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, Ellis Street 4 To oversee the management Call Centre based claims area nationally, and to ensure that the set key deliverables such as cost containment and customer service levels are met. To ensure that the Claims Fulfilment team remains dynamic and continues to share a
Takealot.com, a leading South African online retailer, is looking for a highly talented Team Leader to our team in Johannesburg. We are a young, dynamic, hyper growth company looking for smart, creative, hard working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to yo
Should you not reside in the city the vacancy is based (Johannesburg) and would need to relocate for a job opportunity, it is understood that this relocation would be your financial responsibility. By applying for this position it is deemed that you understand and accept this. * Please select Please note that employees must be flexible to
Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To lead and supervise Inbound/Outbound sales consultants engaged in the sale of products in accordance with business and client needs through the application of call centre best practice which will ensure that sales targets are met and to consistently portray
Job Source: Standard Bank Of South Africa Limited
Team leader, servicing (funeral)
Roodepoort, Gauteng
R 400000 ZA Per annum
Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To manage, and have oversight over the team, whilst delivering a superior customer service. To grow and maintain our customer base through partnerships, proactively maintaining policy records and Cross selling customers through value adding service, products Pricing, refund decisions where required. To manage and oversee the team, by adhering to Business procedures, audit requirements, regulatory requirements, legislative requirements and where necessary creating new Process within an Operational environment, in terms of agreed human performance principles. To provide a leading/best practice service and administrative operation for SBIB product portfolio. To report on all activities within the respective environment. Touse the Technologies available to bring in and make the area more efficient. To ensure the area meets its targets, budgets and KRA’s. Effective planning and monitoring of all operational requirements. Contribute to the overall achievement of the team and organisation goals and strategies. Ensure PI. Ops losses are minimised by creating awareness, carrying out rectification actions. Provide clear purpose and direction through daily/weekly connect sessions following the Connect Methodology. Adhere to the Standard Bank Performance management process and procedure. Ensurethat all operational issues are handled immediately to minimise the risk and minimise escalations. (Before the sunset) Qualifications Completed Matric FAIS – RE Exam (Mandatory)NQF 4 or 5 Qualification, recognized by the FSB; FAIS Qualification – 150 credits in respective long-term categories. Experience3 years’ experience in the Long-Term / Short term / both Insurance Industry must be FAIS Compliant.3-4 Years Call centre, client servicing, people management, report writing. Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or Transaction Fraud Ops [email protected]