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Job Description:
Benefits Administration via our Hippo Advisory Services, which includes health insurance, provident fund and group life administration. Hippo is South Africa’s first comparison website and compares insurance, other personal finance products, travel, health, money, travel, cars from a range of South African rands
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Job Responsi
Job Number 24068060 Job Category Rooms & Guest Services Operations Location Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAPSchedule Full-Time Located Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth chec
Job Number 24070725 Job Category Rooms & Guest Services Operations Location Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAPSchedule Full-Time Located Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth chec
Job Source: Marriott
Dialer and workforce management analyst
Roodepoort, Gauteng
R 300000 ZA Per annum
Business Segment: Consumer & High Net Worth Clients Location: ZA, GP, Roodepoort, Ellis Street 4 The resource planner is responsible for productivity and resources planning, including scheduling composition for consultants and resource forecasting, to ensure optimal customer service level as per consultation with business partners. The role encompasses the associated systems administration required to ensure that the resources have access to the relevant telephony systems. Focus on all aspects of dialler and CRM administration, monitoring, reporting and analytics. Qualifications Completed Matric Tertiary qualification would be an advantage Experience1 to 3 years minimum experience in a dialler environment where focus was placed on All aspects of Campaign Management (Calling, SMS and Idialler, ISMS, Blaster)Analytics Stakeholder Management Experience of Quality Assurance and Service Monitoring is preferable Additional Information Planning Decision Making Providing Insights Adopting Practical Approaches Prolbem Solving Analytics Stakeholder Management Aspect (UIP and ALM) technology understanding Knowledge and understanding of the Credit Rehabilitation and Recoveries Customer Value Proposition Computer literacy – working knowledge of how to access information via Intranet, Excel, Power Point, etc.