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E&D Recruiters
Johannesburg
Technical Support Engineer- Refrigeration and HVAC Denver, Johannesburg South Minimum requirements BEng/BSc (Mechanical or Mechatronic Engineer) Will consider a National Diploma or BTech (Mechanical) with relevant working experience. 0-5 years of working experience in HVAC&R (depending on qualifications) Responsibilities: Electronic control setup
Job Source: E&D RecruitersCuriska
Johannesburg
Primary Duties and Responsibility • Electronic control setup and programming for refrigeration • Troubleshooting of refrigeration plants – must be willing to travel and be available to assist refrigeration contractors after hours over the phone and on site • Technical presentations to clients. • Provide technical and product support to clients. •
Job Source: CuriskaE&d Recruiters
Johannesburg, Gauteng
Technical Support Engineer- Refrigeration and HVAC Refrigeration company is looking for a Technical Support Engineer. BEng/BSc/BTech or Diploma with relevant working experience. Travelling involved. Must be able to designs and speak English and Afrikaans. Technical Support Engineer- Refrigeration and HVACDenver, Johannesburg South Minimum require
Job Source: E&d RecruitersE And D Recruiters
Johannesburg, Gauteng
These jobs were popular with other job seekers Reference: Pta003309-EP-2 Refrigeration company is looking for a Technical Support Engineer. BEng/BSc/BTech or Diploma with relevant working experience. Travelling involved. Must be able to designs and speak English and Afrikaans. Duties & Responsibilities Technical Support Engineer- Refrigeration and
Job Source: E And D RecruitersTracker South Africa
Randburg, Gauteng
Job category: Others: IT and Telecommunication Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction TRACKER requires the services of a Technical Support Analyst in our Technical support Department. The incumbent will be responsible for User Acceptance Testing and ensuring the effective conf
Job Source: Tracker South AfricaIOCO
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Ready to Escape the Mundane? Join iOCO Infrastructure Services for a Journey Beyond Work. We are seeking a Technical Support Specialist who possesses strong technical aptitude coupled with excellent communication skills to effectively troubleshoot and resolve problems. Apply now and let's tackle the toughest technical challenges together! What
Job Source: IOCOPro Personnel
Sandton
Job Objectives Solid grasp of all technical requirements in the Lutron product line Development and maintenance of training documentation Efficient management of RMA processes Technical and design assistance to dealers on Lutron lighting & shading projects Minimum Requirements: - Min 3 years in a technical support role (Smart home industry preferr
Job Source: Pro PersonnelSpecd
Johannesburg
JOB DESCRIPTION: Job Title: Technical Support Analyst Employment Type: Permanent Work Location: Randburg, Johannesburg DUTIES & RESPONSIBILITIES: Key areas of operations for the group are: An African platform operator, Video Entertainments expertise lies distributing media p
Job Source: SpecdJohannesburg, Gauteng
R 400000 ZA Per annum
Technical Support Engineer – Hybrid
Technical Support Engineer
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.
About the job
The Technical Support team is looking for a Technical Support Engineer to provide technical support for enterprise-class SAS business software applications and/or solutions by applying specialized domain knowledge of software usage, features, functions, and interactions among applications and/or solution components. Routinely leverage that knowledge to resolve SAS customer issues and influence software direction.
As a Technical Support Engineer, you will:·
Provide technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions.
Proactively communicate carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately document and specify information in the tracking system during the entire track life cycle.
Routinely set and manage internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate).
Routinely build knowledge of SAS and specialized technical and business domain knowledge. Apply expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
Keep abreast of other vendors’ products. Advise users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contact vendors to report problems and obtain information.
Required Qualifications
5 years of experience in software development, software testing, an applicable business domain, software consulting, or supporting complex software applications.
Bachelors degree in Computer Science, Engineering or related quantitative field or industry domain.
Equivalent combination of education, training and experience may be considered in place of the above qualifications.
Good linux experience preferably certified.
Experience in Kubernetes /Ansible / AWS/ cloud technology / unix / windows operating system /databases / SAS software.
You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.
Preferred Qualifications
General knowledge of SAS products and their applications or specialized products related to the assigned area
Effectively communicate and work across departments within Technical Support to solve a problem
Can determine software circumventions when fixes are not feasible
You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.
Benefits highlights
Our Recreation and Fitness center offers recorded fitness classes to help you fit movement into your day.
Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you remain healthy and productive.
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams
to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information Please insert appropriate compliance verbiage for your country.
Additional Information
Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact [email protected].
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Technical support engineer jobs in Johannesburg, Gauteng
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Please refresh the page and try again.
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Get ready to discover your next great opportunity.